Reliability

It was recently explained to me that the greatest strength of stenographers over other forms of captioning is the reliability of the output.  You can rely on the output to be consistently high, even if given limited-to-no preparation.  I have been thinking on this.  Reliability is a pretty good thing to have going for you.  A quick Google search of the words “reliable” and “reliability” turns up these results: 

Reliable – consistently good in quality or performance; able to be trusted.

Reliability - the quality of being trustworthy or of performing consistently well.  The degree to which the result can be depended on to be accurate.

When you’re relying on captions to get your information, “consistent”, “dependable” and “accurate” are all words that spring to mind to explain what you want the service to be.  They are also the words that we like to use at CaptionsLIVE to explain the quality of our captioning service.

Using a stenographer is not only the best way to produce captions but also by far the most reliable.
So how do CaptionsLIVE ensure reliability in their caption output?

• We use only experienced stenocaptioners with the highest skill set.
• Our stenocaptioners use only late-model equipment and up-to-date software.
• We always come onsite so reliability is not compromised by phone drop outs or poorly-placed microphones.  We don’t rely on the client for our quality.  Because we are onsite, we can troubleshoot any audio problems and thereby minimise or negate any issues.

If the quality of your captions is important to you, then consider a Stenocaptioner to get the job done right.  You may not know what you are missing.